Technical/Warranty Administrator

Department: Customer Relations

Manager/Supervisor: Customer Relations Manager

Skeeter is looking for someone to join our Customer Relations Team in Kilgore, TX.

The Technical/Warranty Administrator provides customer support and technical assistance to dealers and retail customers.

Specific duties include, but are not limited to:

  • Assist dealers with technical help as required
  • Assist retail customers with technical help as required
  • Analyze warranty data to generate appropriate reports
  • Coordinate repairs at satellite FRP shops
  • Coordinate the return and repair of warranty boats at the factory
  • Review and approve/disapprove warranty repair estimates
  • Provide dealers wit on-site training in the operation of Skeeter boat components
  • Provide assistance to dealers at fishing tournaments and boat shows as required
  • Research components within QAD for parts orders
  • All other duties assigned by management as

Qualifications

  • Bachelor’s Degree in Business or related field
  • Intermediate proficiency with MS Office Suite
  • Excellent communication and people skills
  • Some basic knowledge of the structure and operation of components on bass boats